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“..........has the capacity to make any person she is working with feel as if they are the most important person in the world, that their needs, interests and problems are central and she is utterly reliable, fair, discreet and constructive, and always delivers results above expectations...” |
Coaching is an integral part of managing performance and developing people’s talents.
It balances the creative empowerment of people with continuous monitoring of results and has a significant impact on performance.
Our coaching is a highly creative process because the coach works as a facilitator, asking questions, listening and giving feedback in order to stimulate the coachee’s thinking.
The goal of the coach is to challenge people to come up with ideas that are new, useful and practical – and then to put them into action and see them through to completion and improved results.The personal benefits of coaching are intimately linked to the business benefits.
We offer a unique blend of coaching and consulting to help clients develop commercially focused solutions and to remove barriers to performance.
Our professional coaching service allows clients to overcome the internal and external obstacles to achieving their objectives and it is highly focused on the day-to-day realities of work.
We provide independent and confidential support to decision makers which helps to challenge, encourage and stretch individual and group performers to achieve demanding goals.
Our individual coaching program consists of six coaching sessions – the initial introductory session lasts two hours and will be conducted face-to-face from which the key areas of focus will be identified and agreed upon.
The following five sessions will be for one hour and may be conducted both on the telephone and face-to-face to ensure greater flexibility and efficient use of time. These sessions will be run over a period of 12 weeks to allow you time to implement some of the identified changes and to measure the impact and results.
Our group coaching program consists of a minimum of three day-long sessions with groups of up to 12 participants. It is customised to meet the specific needs of each client organisation and it can also incorporate individual coaching sessions for the participants.
Sales & Negotiation Skills TrainingSuccessful Selling
This three day workshop covers all aspects of the sales process from taking the right mental approach, organising yourself, understanding and working with your customers needs and building essential skills such as presenting and negotiation. Additionally it incorporates advice on how to run a sales team, all complemented by individual and group exercises.
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Stress ManagementBuilding Resilience
Our programme will give the individual a solid understanding of what stress is, how it affects us, insights into recognising the signs and what to do to alleviate the stress and practical tools to work with. During this presentation the individual will experience and learn simple and easy to use cutting-edge techniques that will aid them to manage their stress, fears and feelings such as anger, guilt and loneliness. The content of the workshop will be divided into these modules:
Customised programmes for specific situations or types of work are also developed.
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Communications TrainingEffective Business Communications
It is about understanding the power of the individual particularly in the areas of non-verbal communications – or body language – which is the most important element of communication.
We then move through the written communication tools – letters, presentations and reports all of which are required and used in business and which must be effective to carry the message through to the customer.
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Effective high-performance selling is important to the success of every organisation. Whether you are a salesperson dealing directly with customers or a sales manager, getting the best results will be determined not only by your product knowledge but also by how well you know your customers and communicate with them.
How we manage ourselves in times of stress is fundamental to our health and ability to perform effectively.